A fantastic car buying experience. Bryan Jeffery Motors goes beyond the call of duty to ensure you are buying a safe and reliable car. Bryan and Jeremy were so informative and helpful. We bought a car a few days ago where not only were the taillight bulbs replaced before we left the lot but they have also taken care of an oil change and other minor details that have needed to be done. 100% wonderful customer service with quick responses. Out of many options, so thankful to have gotten my car at Bryan Jeffery Motors.
Holy moly where to begin. Bryan is amazing, for one. I drove down from Fairbanks to buy this incredible and clean Subaru Impreza WRX, and Bryan and Micah made the whole deal go smoother than a baby's bottom. Plus, the vehicles they sell are not only reliable and affordable, they're also actually really nice and well-cared for.
I have bought 2 cars from them. My first was GREAT! A wonderful old car with near perfect engine and electronic condition. The only things wrong with it, after they replaced some parts, was that the factory (nearly 20yo) radio was going out, and something might have been wrong with the rear suspension which may have caused a small handling issue. However that was never confirmed because a month later, tragedy struck. I was in a horrible unavoidable accident that totaled the vehicle and miraculously did not kill me. Given my amazing experience with Brian Jefferys, it was a no brainer. I went to them for another vehicle in the same price range as the first. This vehicle is the reason I give them only 3 stars. There are a few things that you should NEVER have to do shortly after buying a car, no matter how old it is or whether it is new or not, when you are buying from a certified dealer. I have had to do quite a few of those things. I had to replace the battery, because they ignored that it was on the very low side of maybe being okay. $76.99. I had to flush the brake line because there was water in it. $99.99. The drivers window motor needs to be replaced. The drivers rear door solenoid for the lock needs to be replaced. I had to replace the accessories outlet (thankfully only $5). And the trunk does not unlock with the key, the only way to open it is with the lever by the seat. But Worst of all, I have been driving around with a check engine light. Some sort of O2 sensor code that flips on when the gas reaches half empty. It was brought to the shop twice by them. The first time the sensor was replaced, the second time the shop kept it for days, cleared the code and drove it around (supposedly) but did not reach half a tank and said nothing is wrong. The next day, when the tank got half, the light came back on. Brian Jeffries suggested I take it to another shop on my own dime because they won’t fix the problem. Since I can’t afford that... well there I am. Not great, and quite disappointing considering these many major and minor issues.
I moved to Alaska for work. The guys here worked with me over the phone to get pre approved. These guys got me approved and worked very hard to try and find a vehicle that fit my needs. Ended up buying a different vehicle But not because these guys didn’t try hard enough. If you are from the lower 48 moving to Alaska give these guys a try.
I stopped in to look at a few vehicles I had seen posted online. Bryan and Micah were very helpful and didn't pressure me into making a purchase, and they offered some suggestions of things to look for while looking for a car. Though I ended up finding exactly what I wanted elsewhere, I was very pleased with my experience and will definitely be back the next time I'm shopping for a vehicle!